Quick Refill

– Patients can quickly order refills by simply entering their phone # and Rx # on the stores’s website.
No Enrollment required -100% of your patients can order from the first day installation.
– If you own multiple stores, patients can choose the location before ordering.
– Prescription orders appear in the “To-do” section of your dispensary system. (Kroll, PharmaClick Rx, Fillware, WinRX)

 

 Patient Profile Access

– Patients are able to view their medication profile online using a Card # and Password on the Store’s Website (Enrollment required)
– Patients can manage their medications, refill -prescriptions with visual ordering (profile contains medical images).
– If you own multiple stores, you can offer your patient the option of seeing their profile from all your stores,
 -Prescriptions appear in the “To-do” section of your dispensary system. (Kroll, PharmaClick Rx, Fillware, WinRx)

 

iPhone and Android App

Your store branded app on the iPhone and Android that allows your patient:
– To place refill Orders using Rx # Phone # (Quick Refill)

– To place refill Orders by viewing their online profile (Profile Access)
 -To Send a New Rx into the to-do section of the Dispensary system or by email or fax

 

 Text Refills

-Patients are able to Refill Rx’s simply by texting (SMS) in their Rx#(s). Example : Refill 123456, 123445.
-The prescriptions appear in the “To-do” section of your dispensary system.
-1-800 Text # also available.
-A 1-800 number is assigned to your store or group of stores
-If your patient wants to refill a Rx, they would text this 1-800 # to order
-If you own multiple stores, you can use the same 1-800 for all your stores.

 

 Pickup Reminders

You can send an Email or Text message to a Patient when their Rx is Ready for pickup.

 

 Refill Reminders

Sends an Email or Text Reminder to your patient before their Rx(s) are due. Your Patient can click an included link to then re-order.

 

 IVR

This solution gives your patients the ability to refill their prescriptions via phone.
No Hardware Required. Configured to work off of a local phone # and via phone Menu.
(Example: Press 1 to speak to a pharmacist. Press 2 to refill).
-The prescriptions appear in the “To-do” section of your dispensary system.
**Please note store will require a phone Switch OR an Auto-attendant menuing system**


-1-800 IVR also available
-A 1-800 number is assigned to your store or group of stores
-If your patient wants to refill … they would phone this 1-800 # instead of your store phone# to order
-If you own multiple stores, you can use the same 1-800 # for all stores