App

Quick Refill

 

-Patients can quickly order refills simply by entering their phone # and Rx # on the store’s website.
-No Enrolment Required. 100% of your patients can order from the first day installation.
-If you own multiple stores, patients can choose the location before ordering.
-Prescription orders appear in the “To-do” section of your dispensary system (Kroll, PharmaClick Rx, Fillware, WinRx)  

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Patient Profile Access

 

-Patients are able to view their medication profile online using a Card# & Password on the Store’s Website. (Enrolment Required)
-Patients can manage their medications, refill prescriptions with visual ordering  (profile contains medication images).
-If you own multiple stores, you can offer your patient the option of seeing their profile from all your stores with one login (OPTIONAL).
-Prescriptions appear in the “To-do” section of your dispensary system (Kroll, PharmaClick Rx, Fillware, WinRx).
 

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iPhone and Android App

 

Your store branded app on the iPhone and Android that allows your patient:
• To place refill Orders using Rx # Phone # (Quick Refill)
• To place refill Orders by viewing their online profile (Profile Access)
• To Send a New Rx into the to-do section of the Dispensary system or by email or fax
• To link to a coupon/special offer page for the store
 

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Text Refills

 

-Patients are able to Refill Rx’s simply by texting (SMS) in their Rx#(s). Example : Refill 123456, 123445.
-The prescriptions appear in the “To-do” section of your dispensary system.

-1-800 Text # also available.
-A 1-800 number is assigned to your store or group of stores
-If your patient wants to refill a Rx, they would text this 1-800 # to order
-If you own multiple stores, you can use the same 1-800 for all your stores.    

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Pickup Reminders

 

You can send an Email or Text message to a Patient when their Rx is Ready for pickup.

 

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Refill Reminders

 

Sends an Email or Text Reminder to your patient before their Rx(s) are due. Your Patient can click an included link to then re-order.

 

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IVR

 

This solution gives your patients the ability to refill their prescriptions over the phone. No Hardware Required. Configured to work off of a local phone # and off of your phone Menu. (Example: Press 1 to speak to a pharmacist. Press 2 to refill).
-Prescriptions appear in the “To-do” section of your dispensary system.

**Please note store will require a phone Switch OR an Auto-attendant menuing system**
-1-800 IVR also available
-A 1-800 number is assigned to your store or group of stores
-If your patient wants to refill … they would phone this 1-800 # instead of your store phone# to order
-If you own multiple stores, you can use the same 1-800 # for all stores  

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